Service Desk

ZiAAS covers all elements of your IT systems from the infrastructure, servers, desktops and even your applications. 

You want to keep your business running smoothly and enhance communications; that’s why it’s incredibly frustrating when your IT goes wrong and starts slowing you down. It’s even more infuriating when you have to spend more money to get things fixed. It doesn’t have to be like this; ZiAAS can take away the stress that comes with mismanaged IT. 

Whatever your location, we can design and deploy technology solutions that give you a competitive advantage and help you grow your organization, while ensuring your day-to-day operations run smoothly.

Platform & System Management

An effective systems management plan facilitates the delivery of IT as a service (ITaaS) and allows employees to respond quickly to changing business requirements. In a hybrid IT environment, this involves overseeing the design and day-to-day operations of the platform, as well as the integration of third-party cloud services.

ZiAAS has certified engineers in both AWS and Microsoft Azure to ensure migration between platforms and hybrid systems work at optimal performance.

ZiAAS covers automation, capacity planning, data management, change management and general cloud lifecycles to administer control over public, private and hybrid clouds.